Contact information
Contact Information
Shark City Naturals
At Shark City Naturals, we're committed to providing exceptional customer service and a positive shopping experience. Whether you have a question about our products, need assistance with an order, or would like to explore business opportunities, we're happy to hear from you!
Customer Service
For questions regarding products, existing orders, shipping, or general inquiries, please contact us using the information below.
Business Name: Shark City Naturals
Email: sharkcitynaturals@gmail.com
Website: www.sharkcitynaturals.com
Location: Norfolk, Virginia, USA
Customer Service Hours
Monday – Friday
Emails are reviewed during regular business days, excluding weekends and major holidays.
We strive to respond to customer inquiries within 1–2 business days.
During holidays, promotional events, or periods of high order volume, response times may be longer.
Order Assistance
For assistance with an existing order, please include:
- Your full name
- Your order number
- The email address used at checkout
- A brief description of your question or concern
Providing this information helps us locate your order and respond efficiently.
Shipping & Returns
Please allow 5–7 business days for order processing, excluding weekends and holidays. Shipping transit time is additional.
All sales are final, except for damaged, defective, or incorrect merchandise and as otherwise required by applicable law.
For additional details, please review our Shipping Policy and Return & Refund Policy.
Wholesale & Business Inquiries
Interested in carrying Shark City Naturals products or exploring a business collaboration?
We welcome inquiries regarding:
- Wholesale and retail partnerships
- Private-label opportunities
- Corporate gifts and custom orders
- Events and vendor opportunities
- Brand collaborations
Please email sharkcitynaturals@gmail.com with details about your inquiry.
Connect With Us
Stay connected with Shark City Naturals for product launches, skincare tips, exclusive promotions, and more.
Instagram: @sharkcity.naturals
Facebook: @sharkcitynaturals1
TikTok: @sharkcitynaturals
Website: www.sharkcitynaturals.com
Our Commitment
At Shark City Naturals, we value every customer and appreciate your support of our small business. We are dedicated to offering thoughtfully crafted products, responsive service, and an enjoyable shopping experience.
Thank you for choosing Shark City Naturals!
Naturally crafted. Thoughtfully made. Inspired by self-care.